Amazon.com: Ultimate customer satisfaction

Fri, 23 Jun 2006 19:26:00 GMT

I had bought a new digital camera from Amazon.com early this month. It was a really sweet deal, especially for someone living in Jordan.

Today I was browsing Amazon again looking for some camera accessories and stumbled upon the same camera which I bought. I was pissed to see the price had been reduced by $60. It felt I did the wrong thing by buying it then and that I should have waited –I haven’t taken that many pictures with it anyway.

It occurred to me that I should return it and I was seriously considering it. But then I thought I’d call them up and see what they have to say about it.

I explained to the customer care lady that I bought an item less than 3 weeks ago and that its now $60 cheaper. She checked to verify that what I was saying was true, and then said "Very well sir, your credit card will be credited with the amount in 3-4 business days. Is that the only item or would you like to report more items?" ....I didn’t even have to tell her I wanted a refund, in fact I didn’t think I would get one.

Now the sweet deal got even sweeter with $60 shaved off. I sat and thought for a minute…Did this just happen that easily? Without having to ship the item or go through a series of questioning and disgruntled comments?

I guess people in the US take these things for granted, and us mortals in Jordan can only dream and wish we could get a genuine smiling face when we go shopping. Maybe it is supposed to be a dream… but then that would make USA the land of dreams…

Given all the political issues in the region, I can't say I love USA, so I'll just love Amazon.com instead.

Auction: Digital Camera for SALE: Sony DSC-P200 7.1 MP - Excellent condition

Sat, 03 Jun 2006 23:00:00 GMT

I am auctioning my Sony 7.2MP digital cam because I am upgrading to a more professional one with better zoom and more manual functions. I've had a lot of fun with this one. took about 2200 pictures since I got it.

To participate, just add a comment to this post with your bidding price. Please include a valid e-mail address. Serious buyers only please!

Specs:

7.2 Mega Pixel
2" LCD
Carl Zeiss lens
1* 32MB memory stick
1* 256MB memory stick Pro
3x Optical & 2x digital zoom
check this link for more info.

Reserve price: 319 JOD

Auction ends: Thursday 8th of June

Other Info:

The cam is in EXCELLENT condition.
No scratches at all.
All software, manuals, cable, battery & charger included. Original packageing.
Case included.
Auction only applicable to buyers from Jordan.

Shipping:

It is the responsibility of the winning bidder to pick up the item once the auction has ended. I will contact the winner to arrange pickup.

Image:

Laith Zraikat: Digital Cam

Amazon.com: Ultimate customer satisfaction

Auction: Digital Camera for SALE: Sony DSC-P200 7.1 MP - Excellent condition