http://laithz.jeeran.com/categories/amazon.com/I Innovate, Therefore I Am.Mon, 13 Oct 2008 15:42:28 GMTCopyright 2008 Laithjeeran RSSGenerator v1.0http://laithz.jeeran.com/photos/profile_t.jpghttp://laithz.jeeran.com/categories/amazon.com/http://laithz.jeeran.com/archive/2006/6/63024.html63024 <p class="MsoNormal" dir="ltr" style="text-align: left; direction: ltr; unicode-bidi: embed;">I had bought a new digital camera from Amazon.com early this month. It was a really sweet deal, especially for someone living in <st1:country-region w:st="on"><st1:place w:st="on">Jordan</st1:place></st1:country-region>. <br /> <br /> Today I was browsing Amazon again looking for some camera accessories and stumbled upon the same camera which I bought. I was pissed to see the price had been reduced by $60. It felt I did the wrong thing by buying it then and that I should have waited –I haven’t taken that many pictures with it anyway. <br /></p> <p class="MsoNormal" dir="ltr" style="text-align: left; direction: ltr; unicode-bidi: embed;">It occurred to me that I should return it and I was seriously considering it. But then I thought I’d call them up and see what they have to say about it. <br /></p> <p class="MsoNormal" dir="ltr" style="text-align: left; direction: ltr; unicode-bidi: embed;">I explained to the customer care lady that I bought an item less than 3 weeks ago and that its now $60 cheaper. She checked to verify that what I was saying was true, and then said "Very well sir, your credit card will be credited with the amount in 3-4 business days. Is that the only item or would you like to report more items?" ....I didn’t even have to tell her I wanted a refund, in fact I didn’t think I would get one. <br /></p> <p class="MsoNormal" dir="ltr" style="text-align: left; direction: ltr; unicode-bidi: embed;">Now the sweet deal got even sweeter with $60 shaved off. I sat and thought for a minute…Did this just happen that easily? Without having to ship the item or go through a series of questioning and disgruntled comments? <br /></p> <p class="MsoNormal" dir="ltr" style="text-align: left; direction: ltr; unicode-bidi: embed;">I guess people in the <st1:country-region w:st="on">US</st1:country-region> take these things for granted, and us mortals in <st1:country-region w:st="on"><st1:place w:st="on">Jordan</st1:place></st1:country-region> can only dream and wish we could get a genuine smiling face when we go shopping. Maybe it is supposed to be a dream… but then that would make <st1:country-region w:st="on"><st1:place w:st="on">USA</st1:place></st1:country-region> the land of dreams…</p>Given all the political issues in the region, I can't say I love USA, so I'll just love Amazon.com instead.<br /><p class="MsoNormal" dir="ltr" style="text-align: left; direction: ltr; unicode-bidi: embed;"><span style=""><br /></span></p> Fri, 23 Jun 2006 19:26:00 GMThttp://laithz.jeeran.com/archive/2006/6/63024.html#commentsLaith<laithz@jeeran.com>amazon.comDigital CamInternetThoughts